Who will upload my products frequently?
Uploading product is extremely simple with Kartmagic. You can upload products on your store with graphical interface that is very easy to use. Kartmagic is also provide the feature for bulk upload. You can directly upload your excel sheet (In CSV format) that contains products details in kartmagic suggested format.
How would my Kartmagic store be different from marketplaces and what value addition will it bring?
A regular webstore is way different from an ecommerce store. Your own Kartmagic store will help you establish your own brand identity and loyalty amongst customers.
Can Kartmagic provide SEO for my store?
Kartmagic provides you a complete E-commerce solution to extend your presence online. Kartmagic can provide complete digital marketing solutions for your store such as SEO, Social meadia marketing, PPC(Pay Per Click) etc.
What is a payment gateway?
A payment gateway is an E-commerce application provider service that authorizes credit card payments for e-business, online retail, bricks & clicks etc. A payment gateway facilitates the transfer of information between a payment portal and the acquiring bank.
How much does Kartmagic cost?
Get your business online with our 30 day trial. After your trial has expired, we have separate pricing plans so that you can choose a plan that suits your requirements the best.
How can I pay?
You can pay by cheque for your online store. Online transfers and cash deposits are also acceptable.
How will I get billed?
Your e-commerce website is invoiced annually. We will send you an email notification when your account is due for renewal.
I own a shop which sells various products like shoes, electronic items, handicrafts etc. Will my Kartmagic store be able to feature all my products?
Kartmagic is designed for people who want to sell a wide range of products. You can create unlimited main categories and unlimited sub-category under each main category.
Is it possible to include pictures of my product on my Kartmagic store?
You can upload as many as 5 images per product, for all your products. Visitors to your store will also get to see the zoomed-in image when they hover their cursor over the thumbnail image of the product.
How long my products will take to appear on my online store once I have updated my store?
The addition and changes will be visible on your store as soon as you click on the update button. You are in complete control of your store as you can make changes, additions, deletions as per your requirements.
What if I want to stop selling a particular product on my store?
If you want to disable a particular product on your store all you need to do is find that product on your dashboard and click on disable icon.
What if I want to temporarily stop selling a product and then again start selling it later?
Kartmagic has included a disable option on your product catalog. You can disable any product you want if you face supply issues. Likewise, product can be enabled whenever you get the new stock.
Can I use my own domain on Kartmagic?
Yes, you can buy a domain from a domain provider and use it on your Kartmagic store. We can assist you to buy domain name. Kartmagic offers free domain name to our premium customers
Can Kartmagic help me book a domain name?
Kartmagic will surely help you book a domain name.
I have many products on my store. Will it be easy for the customers to find what they are looking for?
Kartmagic provides high level of customization. You can create as many categories as you want on your store so that your visitors get to see only those products that they are looking for. Kartmagic also includes a search bar on your store for easy navigation of products.
Can Kartmagic help me with logistics for shipping of my products?
We will helps you in your all logistics need.
My customers should receive a notification via email or sms when they place an order.
They should also receive a message when the order is dispatched from the store? Is that possible?
Kartmagic makes sure that your customer gets notified about all the activities related to his product. He will get notifications via email and sms about the registration of order, delivery of order, dispatch of order etc. Customer will be notified about all sorts of activities related to his order.
Will Kartmagic charges me any transaction fee when i accept payments?
Currently Kartmagic does not charge you anything other than your subscription fee.
How much transaction commision will be charged by payment gate?
We have integrations with many different payment gateway providers(EBS, Razorpay, Paytm, Atom, Citrus, PayU, PayU Money, Paypal, 2Checkout etc). There charges vary from 2-5 % on TDR Basis.
Is my data secured with Kartmagic?
Kartmagic uses a state of the art infrastructure that is 100% secure. Our platform offers strict encryption and data security measures which keeps your data safe and secure.
Does Kartmagic provide social media integration?
You can link your store with Facebook, Twitter, Google, LinkedIn etc. Every product page has share buttons for facebook, twitter, pinterest and google+.
What kind of marketing features does Kartmagic provide?
Marketing services are provided under the brand 'Touchsy'
which offers marketing features like email marketing and lead management.
How easy is to add a custom domain?
Are coupons and discounts supported?
Kartmagic Gives you a facility to create all type of coupons and offers.
Is there a Kartmagic mobile app?
How are returns handled?
Return is a vendor specific policy. Every vendor has his own refund policy.
What about shipping and taxes?
You can configure tax from kartmagic dashboard. you can also tell type tax. For shipping we will help you in your all shipping need.
Are Kartmagic themes mobile friendly?
Yes, All of our themes are built on responsive web design and mobile friendly.
Will my website be static or dynamic?
Your website on Kartmagic will be dynamic.
Is there any limit to the no. of pages?
There is no limit. The no of pages can vary depending upon the no of products on your store.